Vinted Users Voice Displeasure Over Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size where appropriate, which has left users frustrated.
Sizing System Modifications
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options after backlash from users.
